On an average day, you can find Michelle Mullenax leading Product and User Experience for the American Red Cross’s Innovation Team. But on March 31st, she’ll also be on the SuperBot stage in San…

We’re very excited to welcome Joe Bond to the SuperBot stage. Joe has years of experience developing products customers would be satisfied with. Currently, he works on the chatbot for Member…

The car is the last digital frontier to be conquered, and Product Manager spends his days trying to develop the best experience possible. Tell me a little bit about yourself. I’m the Product Manager…

Dashbot is hosting its fourth annual Superbot Conference focused on Chatbots, Voice Skills, and AI on March 31st in San Francisco. If you are interested in learning more about the space, this is the…

Lisa Falkson has made a career out of creating amazing voice user interfaces. You can find her fingerprints on the Alexa Communications features, where she leads the team designing the experience…

A Conversation Designer on the Google Assistant , Kimberly Harvey spent got her start as a UX researcher at Google. During that time, she conducted discovery and also iterative and evaluative…

We’re so thrilled to welcome Jessie Kitchens to the SuperBot stage this spring. As a conversation designer on Facebook’s AR/VR team , she gets to work on some of the most cutting edge interactions…

Brandon Kaplan leads Skilled Creative , where he helps his partners explore emerging technologies like voice. We’re thrilled to welcome him to the SuperBot stage in March, and wanted to get to know…

Not only is Kat Zdan a prolific Bay Area stage actor, but she also uses those theatre-honed skills to create engaging voice experiences with Xandra . Kat is slated to appear at this year’s SuperBot…

We are so excited to welcome Will Hall at this year’s SuperBot that we couldn’t wait until March 31st to pick his brain about design and his thoughts on the voice ecosystem. See what wisdom Will had…

The conversational space experienced an amazing level of growth in 2019. We saw more and more companies adopt conversation as a way to connect with their customers, and more customers engage with…

Bot Week continued with The Chatbot Conference on September 25th & 26th at San Francisco’s Fort Mason. Over 30 speakers from all over the world gathered to give talks on chatbot use cases and…

Bot Week in San Francisco started out well with the RASA Developer Summit on September 24th, 2019. 25 speakers from all over the world came out to give talks on chatbot use cases, challenges in…

At Dashbot , we continue to see the interest in customer service chatbots grow, with more and more enterprises adopting automated solutions – for external and internal use cases. We hosted a meetup…

For its second consecutive year, VOICE summit established itself as the largest voice-tech conference in the world, with 5,000 attendees from 26 countries and top notch speakers. Lots of things got…

We recently hosted a meetup in NYC to discuss brand strategies in conversational interfaces. As the space continues to mature, more brands are getting involved and moving from experimental to…

This week, Dashbot and Mercedes-Benz Research & Development North America (MBRDNA) hosted a meetup to dig deeper into the context of voice and its impact on conversational design. Insights were…

When developing a conversational experience, the journey doesn’t end with deployment. The next challenge developers face is user acquisition and discovery. After all, there’s no physical interface to…

This week, Dashbot hosted a meetup focused on designing for conversational interfaces featuring industry experts from TD Ameritrade, the American Red Cross, Travelers Insurance, and Skilled Creative…

Last week Google held its annual I/O conference for developers. Some of the announcements that excited us at Dashbot the most were surrounding the Google Assistant. Voice is more than an emerging…

A traditional customer support strategy requires a lot of resources in terms of manpower. Agents are needed in order to respond to each displeased customer looking to your company for a solution to…

At Facebook’s annual developer conference F8 earlier this month, Facebook executives took the stage to make announcements running the gamut from virtual reality to a new machine learning…

Voice is the most natural interface we have available to us. It creates a frictionless environment for people to casually ask for the weather, play a game, or turn the lights on in their house. These…

Dashbot is constantly looking for ways to improve our analytics and the insights that can be gained from conversations. We recently launched a few new products that will allow our customers to better…

We at Dashbot see SuperBot as a chance to bring a lot of the brilliant people working in the conversational space together so they can learn from each other. When we invite speakers, it’s because we…

Dashbot CEO Arte Merritt delivered the keynote address at SuperBot 2019 . He shares some of the more interesting insights Dashbot gathered by processing over 66 billion (and counting!) messages…

When the BBC ventured into voice, they decided to tackle the toughest demographic first: children. Lisa Vigar and Paul Jackson are two of the minds tasked with creating the BBC Kids voice skill…

This SuperBot , we had the opportunity to gather some of the leading innovators in the conversational AI space to pick their brains. We ran the gamut from customer service to the future of voice, and…

The Premier Chatbot and Voice Assistant Conference Dashbot’s annual conference, SuperBot 2019, is just around the corner on April 2nd in San Francisco. If you are interested in, or working on…

Speakers: Lisa Falkson — Senior VUI Designer at Amazon Elle Chun — UX Conversational Designer at Sutherland Labs Joan Bajorek, Ph.D. — Linguist & Founder of Women in Voice Scott Ganz — Principal…

VOICE Summit hosted nearly 2,500 voice-first enthusiasts and disruptors last week at Newark’s New Jersey Institute of Technology. The excitement for voice technology was brimming in every discussion…

What does a generation of Alexa-raised kids look like? 1. Practical Use Cases are Leading to Actual Revenue 2. Big Brands are Fighting to Be Heard How do you make sure your voice is heard when you’re…

One of the highlights of SuperBot 2018 was an opportunity to learn more from Michael Francisco, Amazon’s Head of Alexa Skills Kit Partners. Michael shares tips and tricks for building better Skills…

SuperBot 2018 featured a variety of presentations from experts in the chatbot and voice space. Leaders from Slack, IBM, Hubspot, Reprise, PullString, Assist, Woebot, VoiceSci, and Volley shared their…

Missed SuperBot 2018 this year? Watch the recaps of all the panel discussions on the future of voice, monetization, big brand strategy, and more! Opening Keynote Address Jesse Hull and Arte Merritt…

Hackers built enterprise chat and voice bots in 48 hours. The two requirements were: Bots needed to solve a business problem. Teams must integrate Dashbot analytics. Teams were very dynamic and…

Build a chat or voice bot and win prizes! Dashbot invites you to participate in the first-ever hackathon that will focus on conversational interfaces including messaging bots and voice-interactive…

Discussion with IBM Watson, Volley, and Microsoft On Tuesday, Dashbot hosted a panel of voice technology leaders who discussed how people should be thinking about voice products and what to include…

Remember all the videos of two-year-olds being able to swipe an iPhone or iPad? We see much the same thing happening now with devices like Alexa and Google Home — kids already know how to interact…

We had a great group of speakers and attendees at our SuperBot Conference this year. Below are Q & A videos with some of the attendees at the event. Angik Sarkar, TheWaylo Animata Guha, IBM Watson…

Our SuperBot conference was a great success! We had an amazing group of speakers and attendees who shared insights, learnings, and advice in the bot space. Below are videos from the event. Keynote…

Discussion with leaders from Quizlet, Facebook Messenger, IBM Watson, LifeSpark, and Skype Last Tuesday, Dashbot and Quizlet co-hosted a panel of edtech leaders who discussed how bots are changing…

Couldn’t make it to SuperBot Conference, the ultimate chatbot and voice assistant conference? Watch the recordings of the discussions below. Keynote by Arte Merritt, CEO of Dashbot Panels User…

Tips from the Experts Dashbot hosted a panel discussion on User Acquisition and Monetization Monday night at the Samsung Accelerator . The discussion offered fascinating insights into the strategies…

We hosted our fourth demo night in San Francisco on Wednesday. Once again it was a nice way to learn more about what people are working on as well as network with the bot community. Dashbot…

We hosted our third bot demo night at Wilson Sonsini in SF. It was an interesting mix of bots for productivity, gifting, entertainment, prayers, local, and travel. Dashbot Dashbot is a bot analytics…

We hosted another bot demo night this week at Wilson Sonsini in San Francisco. It was a great line up of interesting bots — covering travel, entertainment, sports, games, social, reporting, and…

We hosted a bot demo night last night at WSGR in San Francisco. It was great opportunity to see what people are doing with bots, across different platforms. Dashbot The night featured bots for travel…